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Acelink Communications - Frequently Asked Questions
 

Why is it important to reboot my computer?
Why am i getting the same emails over and over again?
WEBMail: How do i get my Acelink email from anywhere?
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Q. Why is it important to reboot my computer?
A. Rebooting or, restarting your computer can clear out small glitches and errors that occur during normal use. Please read more about rebooting here.
 
Q. Why am I getting the same emails over and over again?

A. Receiving the same emails over and over is a common problem with email clients (Outlook Express, Eudora, etc.) It means you have gotten an email that is corrupt in some way and is freezing up your email program. If your email client gives you a 'timed out' error or does not finish downloading the email from our server, it will not delete the messages from your inbox. The result is: getting the same messages over and over again.
Solution: Login to your mail using the 'WEBMail' interface above and delete, respond to, or save the messages in your inbox. It is hard to know which email may be causing the problem but, most usually, it is some SPAM (unsolicited ad) that causes the problem. Once you have cleared your inbox of all mail, log out and go back to your email program. This should solve the problem.

 
Q. WEBMail: How do I get my Acelink email from anywhere?
A. You can log into the Acelink Webmail Interface and get your email from any computer that has an internet connection.
Procedure:
Go to the top of any page at www.acelink.net and find the orange strip with the words 'WEBMail.'  In the 'username' box, type your email address without the @acelink.net (Example: john@acelink.net would type 'john' in the username box.) Type your password in the 'password' box and hit the 'GO!' button. You will be logged into the WEBMail interface -you may read, reply, compose new, and delete emails as well as change your email options (setup autoreplies, vacation messages, change your password, etc.) NOTE: while using WEBMail, you are editing your emails directly on the server -if you delete emails from your inbox here, they will not be available in your email program (Outlook Express, Eudora, etc.)
 
 
 
 
 
 
 
 
 
 

More Support Links:

Symantec - Antivirus
MacAfee - Antivirus
Microsoft Support
Macintosh Support
Netscape Help
AIM - AOL
Yahoo Messenger
ICQ Support

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